Shipping and Returns

 Delivery of Goods

Upon receiving the order confirmation, we will prepare and deliver the purchased items via DPD courier within 2-5 working days to the address specified by you in Lithuania.

Delivery of Custom Order Items

The production of "Pre-Order" items takes up to 15 business days from the date of order submission. Specially ordered items, which are manufactured according to your order, will be delivered within 1-2 working days from the date of production. We will deliver the ordered items via DPD courier.

Delivery Costs

Standard delivery prices for goods: Delivery of goods via DPD courier to your specified address in Lithuania - 4.99 EUR

International Delivery

We can also deliver goods beyond the borders of Lithuania. For precise delivery prices and terms to a specific foreign country, you can always contact us by email at info@fluppypaw.com or call us at +37063602910.

Returns

We want to ensure that you are completely satisfied with your purchase. If you wish to return an item, simply contact us. Returns are paid by client and has to be sent within 30 days of receiving the item and if the item is not personalized or custom-made. The item must be unused and undamaged.